Reminder
Appointment reminder, day before
TextWhatsApp
Text message
Hi Sam, a reminder that your cut at Maple Street Salon is tomorrow at 11:30 AM. Reply to confirm, or pick a new time: confirm.link/a3dX
Use this templateFor salons, clinics, studios, shops and service businesses
Be that busy.
Every week.
ThatBusy reaches your customers by text, email, WhatsApp, phone call and mail when it's time to come back, and lets them pick a time right from the message. Your calendar fills itself.
- Free Page, for good
- Self Serve free for 14 days, no card
- Done for you: live in 48 hours, or your first month is free
Maple Street SalonText message
Hi Sam, it's been about 6 weeks since your last cut with Priya. Want to book your next one? Pick a time below.
Thursday · open times
10:00
11:30
2:15
4:00
Booked · Thu 11:30 with Priya
New bookingSam R. · Thu 11:30 · from a reminder
Booking with a business you know?
Tap the link in their message to see their open times, hours and location, and book in a few taps.
Free, always
A free page with everything customers need
One link with everything people look for before they come in. Put it in your bio, on your door, on your receipts and in every message you send.
- HoursIncluding holidays and closures.
- LocationYour address with one-tap directions.
- ServicesWhat you offer, so people know what to ask for.
- ContactYour phone, email and website in one tap.
Want customers to book from your page? Online booking comes with Bookable Page, $6 a month with a 30-day money-back guarantee, and every other paid plan. See plans
ThatBusyHow this page worksHoursLocationServices
MS
Maple Street Salon
Salon in Aurora, ON
Open now · closes 7 PMCallDirections
Cuts, colour and styling in downtown Aurora since 2012. Walk-ins welcome on weekdays.
Hours
MondayClosed
Tuesday9 AM – 7 PM
Wednesday9 AM – 7 PM
Thursday9 AM – 8 PM
Friday9 AM – 8 PM
Saturday9 AM – 5 PM
SundayClosed
Closed Dec 25 and 26 · Open until 9 PM on Dec 23
Location
15 Wellington St E
Aurora, ON
Get directions
Services
Cut and style45 min$65
Colour2 hr$140
Blow-dry30 min$45
How it works
Set up once. ThatBusy keeps reaching out so you don't have to.
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Set up your free page
Be easy to find, and easy to choose
Add your hours, location, services and contact details, and share one link everywhere. Turn on online booking with any paid plan.
One link for your bio, your door and your receipts
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Bring in your customers
Stay in touch without lifting a finger
Import your customer list, choose when each kind of visit is due again, and pick the templates you like.
Customers hear from you right when they’re due
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Watch the bookings come in
Fill your calendar on autopilot
ThatBusy sends the reminder at the right time. Customers tap, pick a slot, and they’re on your calendar.
Customers book themselves, day or night
Everything it takes to keep your week full
Get found, get booked, get them back, and fill the quiet days, all from one place.
Help new customers find you
A free business page with everything people look for before they come in, ready for Google and easy to share.
- Hours (late nights and 24 hours too), location and one-tap directions
- Services, photos, menu and how to reach you
- A QR code for your counter, window and receipts
- In English, French and Spanish
Let them book without calling
Customers pick a time from your page or straight from a message. You get the booking, they get a reminder.
- Online booking from your open times
- Reservation requests for restaurants
- “Request a call” and messages land in one inbox
- Export to the calendar you already use
Bring regulars back on time
Customers hear from you when they're due again, so repeat visits don't depend on anyone remembering.
- Reminders the day before, and on the day
- “It's been a while” messages when someone is due back
- Birthday wishes and review requests after a visit
- By text, email, WhatsApp, a call or a postcard
Fill the quiet days
One message to the right customers when you have openings, an offer, an event or new hours.
- Ready-made templates you can send as they are
- Pick who gets it: everyone, lapsed, due back, a group
- Send now or schedule it
- Only to people who agreed to hear from you
Booking
Let customers pick their own time.
Add a “Pick a time” link to any reminder or invitation. Customers choose an open spot on your calendar, get an instant confirmation, and every booking is ready to export to the calendar or spreadsheet your business already uses.
- Set your hours, appointment length, buffers and days off.
- Booked spots disappear instantly, so nobody double-books.
- Export bookings as a calendar file for Google Calendar, Outlook or Apple Calendar, or as a spreadsheet.
- Share the link by text, WhatsApp or email, after a voice call, or as a QR code on a postcard.
Try it: book a time as the customer, then export it as the business.
Upcoming bookings
Your business sees| Customer | Day | Time |
|---|
Template library
Start from a ready-made message, or make your own.
Everything you need to connect, and reconnect, with your customers.
Pricing
Start free. Upgrade any time.
Founding pricing: our first 50 businesses keep these prices for life.
Free Page
Freefor goodOne link with your hours, location, services, photos, menu and contact, ready for Google. Plus a QR code and a sign-up form for your customer list.
Start freeBookable Page
$6USD / monthBilled monthly · cancel anytime
Everything on the free page, plus online booking, reservation requests, a shop, reviews, an offer, and an inbox for requests. Reply by text or email and pay as you go: 3.5¢ a message.
30-day money-back guarantee. Not happy in your first 30 days? We'll refund your plan. How it works
Get Bookable PageIncludes messaging & outreach
Everything in Bookable Page, plus reminders, rebooking, campaigns and two-way messages with your customers. Self Serve sends text and email; Booked Solid plans add WhatsApp, calls and postcards.
- Text messages
- Phone calls
- Postcards
Self Serve
Bring customers back yourself, with ready-made messages. You run it.
$49USD / month
Billed monthly · 14-day free trial
Start free trial- 1,000 credits / month
- Business page with online booking
- Text & email
- 2 team seats · 1 location
- Template library & self-scheduling
- Two-way reply inbox
- Email support
Booked Solid
RecommendedWe fill your calendar for you. We run it.
$297USD / month
+ $497 one-time setup
Get Booked SolidSetup fee today, monthly after 14 days free. We contact you to set it up.
- Set up for you in 48 hours
- Win-back campaign in week one
- Unlimited next-visit reminders, confirmations & rebooking (fair use)
- Text, WhatsApp, email, voice calls & mail
- Full template library for every channel
- Self-scheduling with calendar & CSV export
- Review requests after every visit
- 2,500 credits / month for promotions
- 5 team seats · two-way reply inbox
- Quarterly results review
- 48-hour guarantee: live in 48 hours, or your first month is free
Yearly bonus: a holiday postcard mailing to up to 250 customers from our seasonal templates, printed and posted for you.
Booked Solid Group
Every location, run and booked for you (up to 3)
$1,097USD / month
+ $997 one-time setup
Get Booked Solid GroupSetup fee today, monthly after 14 days free. We contact you to set it up.
- Everything in Booked Solid
- Up to 3 locations, then $197/mo each
- 7,500 credits / month
- Unlimited seats · per-location numbers
- Your own caller ID & email domain
- API & webhooks
- Priority support
Every plan includes
- Your business page and QR code
- A sign-up form for reminders and offers
- Pages in English, French and Spanish
- Ready for Google, with your hours and address
- Consent records, with the words customers agreed to
- STOP and unsubscribe handled for you
- No contracts: cancel monthly plans anytime
- Your data stays yours, even if you stop paying
Pay by Visa, Mastercard, American Express, Discover, Apple Pay or Google Pay.
The 48-hour guarantee
On Booked Solid and Booked Solid Group, your text, email and call reminders and your booking link go live within 48 hours of us getting your customer list and booking details. If they don't, your first month is free. On yearly plans, we add a month to your plan instead. WhatsApp follows once Meta verifies your business, which can take a few days, so it isn't part of the 48 hours.
Need more credits? Top up any time.
Busy month or a big promotion coming up? Buy more credits whenever you need them from Billing in your dashboard. There's nothing to upgrade and your plan stays the same.
Price per extra credit
3.5¢
Self Serve
2.5¢
Booked Solid
2¢
Booked Solid Group
One credit sends 1 text, 1 WhatsApp reminder, 10 emails or 20 seconds of calling; a WhatsApp promotion uses 3. Reminders and confirmations don't use credits on Booked Solid or Booked Solid Group. Prices in US dollars. Carrier registration fees are passed through at cost.
Enterprise
For franchises, groups and agencies with 10+ locations
Volume pricing on locations, credits and mail, built around how your business is set up.
- Everything in Booked Solid Group
- Unlimited locations & seats
- Custom credit volume
- Single sign-on & audit log
- Dedicated account manager
- Rollout across every location
For customers
Got a message from a business through ThatBusy?
ThatBusy is the tool your salon, clinic, studio or shop uses to remind you when you're due and let you book. The message is from them, about your visits.
- Book in a few tapsPick a time from the link in the message, or reply to ask a question.
- Stop anytimeReply STOP to a text, or use the unsubscribe link in any email.
- Your details stay putWe never sell personal information. Privacy policy
- Questions about a visit?Contact the business directly, or reply to their message.
Questions, answered
What's on the free business page?
Your business page is one link with your hours (including holidays and closures), your location with directions, your services and how to reach you. It's free on its own, with no trial and no credit card. Online booking from the page comes with every paid plan, from Bookable Page at $6 a month. Share it in your bio, on your door, on receipts and in every message you send.
I got a message through ThatBusy. Who is it from?
It's from a business you've dealt with, such as your clinic, salon or garage. They use ThatBusy to send reminders, booking links and updates. Reply STOP to stop texts from that business, or use the unsubscribe link in an email. If you think you were contacted without agreeing to it, email [email protected].
What does the setup include?
We handle it for you: import your customer list, connect your booking or point-of-sale tool, switch on reminders, confirmations and rebooking using the templates you choose, set up self-scheduling, register your WhatsApp Business profile, and launch your first win-back campaign. Text, email and call reminders are usually live within 48 hours. WhatsApp follows once Meta verifies your business, which can take several days.
Do you write or design our messages?
You start from our template library: reminders, win-back messages, offers, invitations, review requests and updates. Edit the wording however you like, or write your own and save it for next time. On Booked Solid, we set your messages up with you. We don't create custom designs.
How does the 48-hour guarantee work?
On Booked Solid and Booked Solid Group, the clock starts once we have your customer list and booking details. Within 48 hours your text, email and call reminders and your booking link are live. If they aren't, your first month is free; on yearly plans, we add a month to your plan instead. WhatsApp isn't included in the 48 hours, because it goes live once Meta verifies your business, which can take a few days.
How quickly can I start?
Right away. Your business page is live as soon as you sign up, with its own link and QR code, and you can add customers the same day. We set up your texting number for you; anything you send before it's ready waits and goes out once it is. On Booked Solid and Booked Solid Group, we're live within 48 hours of getting your customer list and booking details, or your first month is free.
Is it legal to text my customers?
Yes, with their permission. In Canada (the anti-spam law, CASL) and the US, you need a customer's consent before sending them marketing messages, and they must be able to stop at any time. ThatBusy keeps a record of each customer's consent, with the exact words they agreed to and the date, only messages people on the channels they agreed to, and handles STOP replies and unsubscribe links for you. This isn't legal advice; if you're unsure about your situation, ask a lawyer.
How does the 30-day money-back guarantee work?
It's for Bookable Page, which has no free trial. If you're not happy within 30 days of your first payment, email us and we'll refund what you paid for the plan, no questions asked, and move your page back to the free plan. Message credits you've already used aren't refunded. It applies once per business.
Am I locked into a contract?
No. Monthly plans can be cancelled anytime. Yearly plans waive the setup fee, include two months free and add a holiday postcard mailing.
Is there a free trial?
Yes. Self Serve starts with a 14-day free trial, no credit card needed. Booked Solid and Booked Solid Group include 14 days free too: you pay the one-time setup fee by card when you choose them (when you sign up, or later under Billing), the monthly price starts after the trial, and we contact you to do the setup. Bookable Page has no trial; it comes with a 30-day money-back guarantee instead. Your business page is free with no trial at all. The 48-hour guarantee starts once we have your customer list and booking details.
What are credits for?
On Booked Solid and Booked Solid Group, appointment reminders, confirmations and rebooking messages are unlimited (fair use), so credits only cover promotions and announcements. One credit sends one text, one WhatsApp reminder, ten emails or 20 seconds of calling; a WhatsApp promotion uses three. On Self Serve, credits cover every message. Mail is priced per piece.
Can my customers reply?
Yes. Text, WhatsApp and email replies land in your shared inbox, and call recipients can press a key to confirm or ask for a callback. Confirmations update automatically.
Can you message customers on WhatsApp?
Yes, on Booked Solid and Booked Solid Group. During setup we register your WhatsApp Business profile with Meta and submit your chosen templates for approval. You'll need a phone number that isn't already on WhatsApp, or we can provide one. Customers must agree to hear from you on WhatsApp, and messages you start, like reminders, always use an approved template; once a customer replies, you can chat freely for 24 hours. Replies land in the same shared inbox as texts and emails.
How does self-scheduling work?
We set your hours, appointment length and days off, then add a “Pick a time” link to your messages. Customers choose an open spot, get a confirmation right away, and you can export bookings to Google Calendar, Outlook or Apple Calendar (.ics) or to a spreadsheet (.csv).
How do you handle consent and opt-outs?
We only message customers you have consent to contact, opt-out requests are honoured immediately across every channel, consent is logged with each contact, and messages hold during quiet hours you set.
Do you charge in Canadian dollars?
Yes. Canadian businesses are billed in CAD, and US businesses in USD. Use the currency switch above the plans to see your prices.
Your next booking is one message away.
Start with your free business page, then try Self Serve free for 14 days, no credit card needed. Rather have it done for you? Get Booked Solid: live within 48 hours, or your first month is free.